MSNR // INQUIRIES & KNOWLEDGE
Frequently Asked Questions
Everything you need to know about our heavy-cotton fabrication, on-demand printing process, domestic logistics, and care recommendations.
Garment Fabric & Construction
What makes MSNR 240 GSM tees different from standard blanks?
Standard retail tees typically use light 140–180 GSM single jersey cotton which clings and degrades quickly. MSNR garments are crafted from 240 GSM 100% super-combed compacted cotton. The higher density provides an architectural, boxy drape that holds its form after repeated wear and washing.
Are the garments pre-shrunk?
Yes. All our fabric rolls undergo bio-washing and reactive dyeing prior to cut and sew, which reduces residual shrinkage to less than 2% when washed according to our cold-water care instructions.
How should I care for my printed pieces?
Machine wash cold (30°C or below) inside out with gentle detergent. Air dry in the shade; avoid high-heat tumble drying. Never iron directly on the DTG print—iron on reverse or steam lightly.
Ordering & Payment
Which payment methods are accepted across India?
We accept all major domestic Indian payment options: UPI (Google Pay, PhonePe, Paytm, BHIM, QR code), Debit/Credit Cards (Visa, Mastercard, RuPay), NetBanking across 50+ Indian banks, and Cash on Delivery (COD) for verified addresses.
Is my payment information secure?
MSNR never touches, collects, or stores raw card credentials or UPI PINs. All payment processing occurs over 256-bit SSL encrypted sessions verified cryptographically with authorized payment partners.
Do your prices include GST?
Yes, all storefront prices are inclusive of integrated Indian apparel GST (12% under HSN code 6109). A compliant tax invoice is included in your confirmation receipt.
Domestic Shipping & Fulfilment
How long does production and dispatch take?
Because each piece is manufactured on-demand to eliminate landfill textile waste, production requires 2–3 business days. Domestic transit via Delhivery Express takes 3–5 working days depending on your postal code.
Are there any domestic shipping fees?
No. All domestic dispatches within India are 100% complimentary. There are no surprise freight charges at checkout.
How can I track my shipment?
Once dispatched, you will receive an SMS and email notification with your Delhivery Airway Bill (AWB) number. You can track your package live using our dedicated Order Tracker at afterform.in/track.
Have a question not listed here?
Our concierge team is available Monday through Saturday to assist with fit advice or order inquiries.
Reach Out to Concierge