1. Overview & Commitment
MSNR (“we”, “us”, or “our”) respects your personal privacy. This policy outlines how we collect, process, and safeguard customer data when you interact with our e-commerce platform and purchase our apparel within India. We do not sell, rent, or trade your personal information.
2. Data We Collect
We collect only the minimum information necessary to process orders and provide client services:
- Contact Information: Full name, delivery address, phone number, and email address.
- Order History: Ordered garment items, sizes, quantities, and transaction reference numbers.
- Technical Data: IP address, device type, and session cookies strictly necessary for maintaining your shopping bag.
3. Payment Security & Third-Party Processors
MSNR does not store, process, or view sensitive payment card numbers, CVVs, or UPI PINs. All payment transactions are executed through RBI-authorized payment aggregators (such as Razorpay / Cashfree) conforming to PCI-DSS Level 1 compliance.
4. Logistics & Manufacturing Sharing
To fulfill your order, your shipping address and contact telephone number are shared strictly with our domestic manufacturing and logistics partners (Qikink Print-on-Demand and Delhivery Express) for the sole purpose of producing and delivering your order.
5. Your Rights Under Indian DPDP Act
You hold the right to review, update, or request the deletion of your personal account records. To exercise these rights, email our designated Grievance Officer at privacy@afterform.in.